Swechchha Casting a Cleanliness Initiative Through Seamless Technology
Business
Cleanliness Drive
Mobile UI/UX Design + Development
India
The Swechchha app provides Mumbai citizens with a user-friendly platform to actively participate in maintaining cleanliness. It allows users to easily locate nearby public toilets, register complaints regarding sanitation issues with location and image evidence, and track the status of their reported grievances and accountable system.
Overview
The Swechchha app is the central digital hub for Mumbai's public cleanliness initiatives. Developed collaboratively by the MCGM and VESIT, it offers a single point of access for citizens.
This platform empowers users to find public toilets, report sanitation issues with ease, and monitor the resolution of their complaints.
Key features include a detailed toilet locator with information and a straightforward complaint system with image uploads, enabling users to track progress and fostering transparency.
Challenges
Designing intuitive reporting for diverse cleanliness issues and varying user tech skills.
Presenting clear complaint status and resolution updates for user transparency.
Balancing comprehensive features with a simple, accessible interface for all users.
Our Approach
The Swechchha app is designed with a focus on providing a streamlined and intuitive experience for citizens to engage with public cleanliness initiatives. Our approach centers around offering easy access to information and efficient reporting tools.
Centralize & Connect
Central mobile platform connecting citizens to nearby toilet info and a simple system for reporting issues, offering direct feedback.
Simplify & Report
Intuitive interfaces for locating facilities and submitting complaints with visual evidence, providing quick access to status updates.
Inform & Empower
Providing clear info on toilet locations and complaint progress empowers the community for a cleaner Mumbai through accessible tools.
Ideation: Empowering a Cleaner Mumbai
Our core idea for the Swechchha app is to empower citizens with a robust and intuitive platform for actively participating in maintaining a clean Mumbai. We focus on providing a seamless experience where accessing information and reporting issues leads to more efficient cleanliness initiatives.
Effortless Cleanliness Engagement
Easily locate nearby public toilets with comprehensive details.
Simplify reporting cleanliness issues with easy steps and image uploads.
Maintain awareness of complaint status updates directly within the app.
Seamless Information & Community Overview
Quickly access key info on public toilets and their status.
Quickly see reported issue types and locations city-wide.
See community's cleanliness impact via reports and feedback.
Wireframes: Visualizing the User Journey
Designing: Crafting a Seamless User Experience
Our design process focused on creating an intuitive and efficient interface. We prioritized user needs and streamlined workflows for optimal functionality.
Style Guidelines
Final UI Screens: Polished and Functional
Future Goals: Enhancing Cleanliness Impact
Swechchha is dedicated to continuously improving citizen engagement and municipal responsiveness, focusing on innovation and providing an even more effective and insightful platform for a cleaner Mumbai.
Continuously integrate with relevant municipal systems and data sources, providing a comprehensive view of cleanliness efforts within the app.
Develop reporting tools and enhance analytics dashboards for deeper insights into cleanliness trends and the efficiency of complaint resolution.
Explore automated status updates, smart report suggestions, and proactive local sanitation alerts.